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Important Note

We remind you to stay vigilant to fraudulent phone calls and correspondence claiming to be from our office. We will not normally make calls to members of the public through the hotline. We will not make phone calls or write to members of the public to ask them to provide personal information or make any payment. As our hotline is operated by a central telephone system, the hotline number 2835 2500 will not be displayed. If you have any doubt, please contact our staff for verification or please call the Hong Kong Police Anti-Deception Coordination Centre 24-hour Anti-Scam Helpline 18222 for enquiry. For details, please browse the following press releases –

Press release dated 8 October 2019

Press release dated 26 July 2019

Press release dated 28 April 2017

Press release dated 5 April 2017

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Contact Us

Access Co-ordinator and Access Officers

It is Government’s established policy to provide a barrier-free environment for persons with disabilities, thereby facilitating them to live independently and fully integrate into the community. The Assistant Director (Administration) has been designated as the departmental Access Co-ordinator to co-ordinate accessibility issues within the Home Affairs Department. The Senior Executive Officer (District Management) of individual District Offices has been designated as the Access Officer. Accessibility issues of individual districts may be directly addressed to the Access Officers concerned. Please click here to see the contact information of the Access Co-ordinator and the Access Officers.

For enquiries, please call the enquiry hotline 2835 2500 during office hours.

Headquarters By phone By Email By Fax By Post
Access Co-ordinator 2835 2500 hadgen@had.gov.hk 2834 7649 Home Affairs Department
29/F, Southorn Centre,
130 Hennessy Road, Hong Kong
Access Officer (Rates Exemption Section) 3586 2588 gr_rates_exemption_had@had.gov.hk 2716 3616 Rates Exemption Section
Room 1103, 11/F, 14 Taikoo Wan Road, Taikoo Shing, Hong Kong
Access Officer (Works Section) 2573 4346 works_general_registry@had.gov.hk 2572 0281 Works Section
Room 216, 2/F., North Point Government Offices, 333 Java Road, North Point, Hong Kong
Access Officer (Office of the Licensing Authority) 2881 7034 hadlaenq@had.gov.hk 2894 8343 Office of the Licensing Authority
10/F, 14 Taikoo Wan Road, Taikoo Shing, Hong Kong
Access Officer (Rural Election Team) 2594 5721 rre@had.gov.hk 2594 5720 Rural Election Team
Home Affairs Department
8/F, Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong
District Offices
Hong Kong
Access Officer (Central & Western) 2852 3496 docw@had.gov.hk 2815 2155 Central & Western District Office
Home Affairs Department
11/F, Harbour Building, 38 Pier Road, Central, Hong Kong
Access Officer (Eastern) 2886 6506 doe@had.gov.hk 2568 7295 Eastern District Office
Home Affairs Department
11/F, Eastern Law Courts Building, 29 Tai On Street, Sai Wan Ho, Hong Kong
Access Officer (Southern) 2814 5750 dos@had.gov.hk 2873 5261 Southern District Office
Home Affairs Department
1/F, Ocean Court, 3 Aberdeen Praya Road, Aberdeen, Hong Kong
Access Officer (Wan Chai) 2835 1997 dowc@had.gov.hk 2572 7471 Wan Chai District Office
Home Affairs Department
21/F, Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong
Kowloon
Access Officer (Kowloon City) 2621 3401 dokc@had.gov.hk 2621 3199 Kowloon City District Office
Home Affairs Department
8/F, Kowloon City Government Offices,
42 Bailey Street, Hung Hom, Kowloon
Access Officer (Kwun Tong) 2171 7433 dokt@had.gov.hk 2797 8521 Kwun Tong District Office
Home Affairs Department
21/F, Millennium City 6, 392 Kwun Tong Road, Kwun Tong, Kowloon
Access Officer (Sham Shui Po) 2150 8125 dossp@had.gov.hk 2387 9805 Sham Shui Po District Office
Home Affairs Department
4/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Sham Shui Po, Kowloon
Access Officer (Wong Tai Sin) 3143 1118/
31431119
dowts@had.gov.hk 2352 1841 Wong Tai Sin District Office
Home Affairs Department
6/F Lung Cheung Office Block, 138 Lung Cheung Road, Wong Tai Sin, Kowloon
Access Officer (Yau Tsim Mong) 2399 2134 doytm@had.gov.hk 2397 3425 Yau Tsim Mong District Office
Home Affairs Department
6/F, Mongkok Government Offices, 30 Luen Wan Street, Kowloon
New Territories
Access Officer (Islands) 2852 4585 dois@had.gov.hk 2815 2291 Islands District Office
Home Affairs Department
20/F, Harbour Building, 38 Pier Road, Central, Hong Kong
Access Officer (Kwai Tsing) 2494 4505 dokwt@had.gov.hk 2489 1083 Kwai Tsing District Office
Home Affairs Department
10/F, Kwai Hing Government Offices Building, 166-174 Hing Fong Road, Kwai Chung, NT
Access Officer (North) 2675 1728 don@had.gov.hk 2675 4414 North District Office
Home Affairs Department
3/F, North District Government Offices, No. 3, Pik Fung Road, Fanling, NT
Access Officer (Sai Kung) 3740 5360 dosk@had.gov.hk 2792 9440 Sai Kung District Office
Home Affairs Department
6/F, Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Hang Hau, Tseung Kwan O, NT
Access Officer (Sha Tin) 2606 5456 dost@had.gov.hk 2695 4305 Sha Tin District Office
Home Affairs Department
4/F, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, NT
Access Officer (Tai Po) 2654 1247 dotp@had.gov.hk 2652 1187 Tai Po District Office
Home Affairs Department
2/F, Tai Po Government Offices Building, 1 Ting Kok Road, Tai Po, NT
Access Officer (Tsuen Wan) 3515 5612 dotw@had.gov.hk 2412 0244 Tsuen Wan District Office
Home Affairs Department
1/F, Tsuen Wan Multi-storey Carpark Building, 174-208 Castle Peak Road, Tsuen Wan, NT
Access Officer (Tuen Mun) 2451 1151 dotm@had.gov.hk 2450 3014 Tuen Mun District Office
Home Affairs Department
2/F, Tuen Mun Government Offices, 1 Tuen Hi Road, Tuen Mun, NT
Access Officer (Yuen Long) 2478 6068 doyl@had.gov.hk 2474 7261 Yuen Long District Office
Home Affairs Department
Yuen Long District Office Building, 269 Castle Peak Road, Yuen Long, NT
Access Co-ordinator
By phone
2835 2500
By Fax
2834 7649
By Post
Home Affairs Department
29/F, Southorn Centre,
130 Hennessy Road, Hong Kong
Access Officer (Rates Exemption Section)
By phone
3586 2588
By Fax
2716 3616
By Post
Rates Exemption Section
Room 1103, 11/F, 14 Taikoo Wan Road, Taikoo Shing, Hong Kong
Access Officer (Works Section)
By phone
2573 4346
By Fax
2572 0281
By Post
Works Section
Room 216, 2/F., North Point Government Offices, 333 Java Road, North Point, Hong Kong
Access Officer (Office of the Licensing Authority)
By phone
2881 7034
By Fax
2894 8343
By Post
Office of the Licensing Authority
10/F, 14 Taikoo Wan Road, Taikoo Shing, Hong Kong
Access Officer (Rural Election Team)
By phone
2594 5721
By Email
rre@had.gov.hk
By Fax
2594 5720
By Post
Rural Election Team
Home Affairs Department
8/F, Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong

District Offices

Hong Kong

Access Officer (Central & Western)
By phone
2852 3496
By Email
docw@had.gov.hk
By Fax
2815 2155
By Post
Central & Western District Office
Home Affairs Department
11/F, Harbour Building, 38 Pier Road, Central, Hong Kong
Access Officer (Eastern)
By phone
2886 6506
By Email
doe@had.gov.hk
By Fax
2568 7295
By Post
Eastern District Office
Home Affairs Department
11/F, Eastern Law Courts Building, 29 Tai On Street, Sai Wan Ho, Hong Kong
Access Officer (Southern)
By phone
2814 5750
By Email
dos@had.gov.hk
By Fax
2873 5261
By Post
Southern District Office
Home Affairs Department
1/F, Ocean Court, 3 Aberdeen Praya Road, Aberdeen, Hong Kong
Access Officer (Wan Chai)
By phone
2835 1997
By Email
dowc@had.gov.hk
By Fax
2572 7471
By Post
Wan Chai District Office
Home Affairs Department
21/F, Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong

Kowloon

Access Officer (Kowloon City)
By phone
2621 3401
By Email
dokc@had.gov.hk
By Fax
2621 3199
By Post
Kowloon City District Office
Home Affairs Department
8/F, Kowloon City Government Offices,
42 Bailey Street, Hung Hom, Kowloon
Access Officer (Kwun Tong)
By phone
2171 7433
By Email
dokt@had.gov.hk
By Fax
2797 8521
By Post
Kwun Tong District Office
Home Affairs Department
21/F, Millennium City 6, 392 Kwun Tong Road, Kwun Tong, Kowloon
Access Officer (Sham Shui Po)
By phone
2150 8125
By Email
dossp@had.gov.hk
By Fax
2387 9805
By Post
Sham Shui Po District Office
Home Affairs Department
4/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Sham Shui Po, Kowloon
Access Officer (Wong Tai Sin)
By phone
3143 1118/
31431119
By Email
dowts@had.gov.hk
By Fax
2352 1841
By Post
Wong Tai Sin District Office
Home Affairs Department
6/F Lung Cheung Office Block, 138 Lung Cheung Road, Wong Tai Sin, Kowloon
Access Officer (Yau Tsim Mong)
By phone
2399 2134
By Email
doytm@had.gov.hk
By Fax
2397 3425
By Post
Yau Tsim Mong District Office
Home Affairs Department
6/F, Mongkok Government Offices, 30 Luen Wan Street, Kowloon

New Territories

Access Officer (Islands)
By phone
2852 4585
By Email
dois@had.gov.hk
By Fax
2815 2291
By Post
Islands District Office
Home Affairs Department
20/F, Harbour Building, 38 Pier Road, Central, Hong Kong
Access Officer (Kwai Tsing)
By phone
2494 4505
By Email
dokwt@had.gov.hk
By Fax
2489 1083
By Post
Kwai Tsing District Office
Home Affairs Department
10/F, Kwai Hing Government Offices Building, 166-174 Hing Fong Road, Kwai Chung, NT
Access Officer (North)
By phone
2675 1728
By Email
don@had.gov.hk
By Fax
2675 4414
By Post
North District Office
Home Affairs Department
3/F, North District Government Offices, No. 3, Pik Fung Road, Fanling, NT
Access Officer (Sai Kung)
By phone
3740 5360
By Email
dosk@had.gov.hk
By Fax
2792 9440
By Post
Sai Kung District Office
Home Affairs Department
6/F, Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Hang Hau, Tseung Kwan O, NT
Access Officer (Sha Tin)
By phone
2606 5456
By Email
dost@had.gov.hk
By Fax
2695 4305
By Post
Sha Tin District Office
Home Affairs Department
4/F, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, NT
Access Officer (Tai Po)
By phone
2654 1247
By Email
dotp@had.gov.hk
By Fax
2652 1187
By Post
Tai Po District Office
Home Affairs Department
2/F, Tai Po Government Offices Building, 1 Ting Kok Road, Tai Po, NT
Access Officer (Tsuen Wan)
By phone
3515 5612
By Email
dotw@had.gov.hk
By Fax
2412 0244
By Post
Tsuen Wan District Office
Home Affairs Department
1/F, Tsuen Wan Multi-storey Carpark Building, 174-208 Castle Peak Road, Tsuen Wan, NT
Access Officer (Tuen Mun)
By phone
2451 1151
By Email
dotm@had.gov.hk
By Fax
2450 3014
By Post
Tuen Mun District Office
Home Affairs Department
2/F, Tuen Mun Government Offices, 1 Tuen Hi Road, Tuen Mun, NT
Access Officer (Yuen Long)
By phone
2478 6068
By Email
doyl@had.gov.hk
By Fax
2474 7261
By Post
Yuen Long District Office
Home Affairs Department
Yuen Long District Office Building, 269 Castle Peak Road, Yuen Long, NT